Steve Curtin is a speaker, consultant and the author of Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary. He spent 20 years in various leadership and service roles with Marriott International, one of the premiere customer-focused companies in the world. Since 1992, he has delivered interactive and engaging presentations on three continents. He has delivered more than 600 presentations to more than 20,000 people.
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